Windows 10 Support Ending: What Seniors Need to Know (Lethbridge Guide)

If you’re a senior using Windows 10, October 2025 marks an important deadline that could affect your computer’s security and your personal safety online. Microsoft is ending support for Windows 10, and here in Lethbridge, many seniors are asking the same worried questions: “What does this mean for me?” and “Is my computer going to stop working?”

The good news? You have options, and with the right guidance, you can make a decision that keeps you safe, saves you money, and gives you peace of mind. As someone who’s helped hundreds of Lethbridge seniors navigate technology changes over the past decade, I want to walk you through exactly what this means and what you can do about it.

What Does “End of Support” Actually Mean?

When Microsoft says they’re ending support for Windows 10, they’re not flipping a switch that makes your computer stop working overnight. Your computer will continue to turn on and run your programs just like it always has. However, three critical things will change:

No More Security Updates
This is the biggest concern, especially for seniors who are frequently targeted by scammers. Think of security updates like locks on your doors and windows. Without them, cybercriminals have an easier time breaking into your computer to steal your personal information, banking details, or trick you into scams.

Increased Vulnerability to Scams and Malware
According to the Canadian Anti-Fraud Centre, seniors lost over $134 million to fraud in 2022, with investment scams alone costing nearly $79 million. Without security updates, your computer becomes a much easier target for the fake pop-ups, phishing emails, and remote access scams that specifically target older adults.

Software Compatibility Issues Over Time
Eventually, new programs and updates to your existing software may not work properly on Windows 10. While this won’t happen immediately, it means your computer will gradually become less useful over the next few years.

Your Three Main Options (And Which is Best for Seniors)

Option 1: Upgrade to Windows 11

Hardware Requirements Check
Before considering Windows 11, your computer needs to meet specific requirements. Most computers older than 4-5 years won’t qualify, but here’s how to check:

1. Press the Windows key + R
2. Type “msinfo32” and press Enter
3. Look for your processor and RAM information
4. Compare against Microsoft’s requirements

Cost Considerations
If your computer can run Windows 11, the upgrade itself is free. However, you might need to upgrade your RAM or storage, which can cost $200-500 depending on your computer’s age.

Learning Curve for Seniors
Windows 11 looks different from Windows 10, with a centered taskbar and new menus. While Microsoft designed it to be user-friendly, many seniors find the changes confusing at first. Plan for a few weeks of adjustment time.

Option 2: Buy a New Computer

When This Makes Sense
If your computer is more than 5 years old, buying new often makes more financial sense than upgrading. New computers come with Windows 11 pre-installed, full warranties, and modern security features.

What to Look for in a Senior-Friendly Computer

• Larger, high-contrast displays (at least 19 inches for desktops)
• Simple, uncluttered keyboards
• Reliable brands with good customer support
• Solid-state drives (SSDs) for faster, quieter operation
• Built-in security features

Data Transfer Concerns
Many seniors worry about losing their photos, documents, and email when getting a new computer. Professional setup services can transfer everything safely, ensuring your precious memories and important files make the move with you.

Option 3: Extended Support

Microsoft is offering an additional 1 year of support – for a price.

$30 – Just Pay and Be Done

This might be the simplest option, but it still requires parting with your cash. Personally I don’t like it just on principle!

1000 Microsoft Reward Points

This is better and you can probably earn enough points just by using Bing to search for information you need anyway. As an added bonus, you can continue earning points to redeem for other rewards.

Backup PC Settings with OneDrive

Perhaps my favourite option. Sign into OneDrive and sync up your settings. It’s easy and free.

The Hidden Dangers of Staying Unprotected

Let me share some real examples of what happens when seniors’ computers aren’t properly protected, without trying to scare you:

The “Microsoft Support” Call
Linda from Picture Butte received a call claiming her computer was infected. The caller, pretending to be from Microsoft, convinced her to give them remote access to “fix” the problem. They installed malware and attempted to steal her banking information. This type of scam becomes much easier when computers lack proper security updates.

The Fake Antivirus Pop-up
Robert was browsing the internet when a loud alarm started playing, and a pop-up claimed his computer was infected. The fake warning looked official and demanded immediate action. Without proper security updates, these malicious pop-ups can actually install real viruses on your computer.

Investment Scam Emails
These often appear to come from legitimate financial institutions, asking seniors to “verify” their accounts by clicking links or downloading attachments. Unprotected computers are more vulnerable to the malware these emails often contain.

Step-by-Step: Checking if Your Computer Can Run Windows 11

Here’s a simple way to check if your computer can handle Windows 11:

1. Download Microsoft’s PC Health Check Tool

• Go to Microsoft’s website and search for “PC Health Check“
• Download and run the free tool
• Click “Check now” under Windows 11

2. Understanding the Results

• Green checkmark: Your computer is ready for Windows 11
• Red X: Your computer doesn’t meet the requirements
• Yellow warning: Some features may not work perfectly

3. What Each Requirement Means

• TPM 2.0: A security chip (most computers from 2016 or later have this)
• Secure Boot: A security feature that can usually be enabled
• 8GB RAM: Memory for running programs smoothly
• 64GB Storage: Space for the operating system

If the technical details feel overwhelming, that’s completely normal. Many seniors find it helpful to have a trusted technician run this check for them.

Making the Right Choice for Your Situation

Here’s a simple decision tree to help you choose the best option:

If your computer is less than 4 years old and passes the Windows 11 check:
Consider upgrading to Windows 11, especially if you’re comfortable learning new interfaces.

If your computer is 4-7 years old but doesn’t meet Windows 11 requirements:
A new computer is probably your best long-term investment.

If your computer is more than 7 years old:
Definitely consider a new computer. The cost of repairs and upgrades often exceeds the value of the machine.

If you’re on a tight budget:
Enhanced security services for Windows 10 can buy you time while you save for a new computer.

Questions to Ask Yourself:

• How important is this computer to your daily life?
• Do you use it for banking or shopping online?
• Are you comfortable learning new things, or do you prefer familiar interfaces?
• What’s your budget for computer expenses this year?

Getting Help in Lethbridge: What to Look For

When choosing someone to help you through this transition, watch out for these red flags:

Red Flags:

• Pressure to decide immediately
• Refusal to explain options in plain English
• Pushing expensive solutions without understanding your needs
• No local presence or way to reach them after the work is done
• Asking for remote access to your computer during the first contact

Questions to Ask Potential Service Providers:

• “Can you explain this in simple terms without technical jargon?”
• “What ongoing support do you provide after the initial work?”
• “Can I see references from other seniors you’ve helped?”
• “What happens if something goes wrong after you leave?”
• “Do you offer any guarantees on your work?”

The Importance of Ongoing Support vs. One-Time Fixes
Technology doesn’t stand still, and neither do the threats targeting seniors. Look for service providers who offer ongoing relationships, not just one-time fixes. The best approach combines immediate solutions with long-term protection and support.

Consider services that include:

• Regular security monitoring
• Scam prevention education
• Quick response to problems
• Help with new devices or software

Don’t Wait Until It’s Too Late

The Windows 10 end-of-support deadline isn’t something to panic about, but it’s also not something to ignore. Here in Lethbridge, I’ve seen too many seniors become victims of scams and fraud that could have been prevented with proper computer security.

Key Points to Remember:

• You have until October 2025, but planning ahead is always better
• Your three main options are upgrading to Windows 11, buying a new computer, or enhanced security for Windows 10
• The right choice depends on your computer’s age, your budget, and your comfort with change
• Professional help can save you time, money, and stress
• Ongoing support is more valuable than one-time fixes

Take Action Today:
Don’t wait until the last minute to address this important security issue. Whether you choose to upgrade, replace, or enhance your current setup, having a plan in place will give you peace of mind and keep you safe online.

If you’re feeling overwhelmed by these options or unsure about your computer’s capabilities, consider scheduling a no-pressure consultation with a local technology professional. A good technician can assess your specific situation, explain your options in plain English, and help you make the choice that’s right for your needs and budget.

Remember, the goal isn’t just to keep your computer running – it’s to keep you safe, secure, and confident in our increasingly digital world.

For help with your Windows 10 transition in Lethbridge, call (403) 915-8574 or visit our website for more information.