If you clicked a suspicious pop-up, got a call from someone claiming to be “Microsoft,” or let a stranger connect to your computer, you are not alone.
Every week, I help Lethbridge residents — especially seniors — recover safely from tech scams and get their computers secure again.

I’m Tony from Y-Not Tech Services, and I provide patient, judgment-free scam cleanup services.
Whether you were tricked by a pop-up, phone call, fake email, or online impersonation, I’ll help you understand exactly what happened and what needs to be fixed.

As a side note: I also offer computer repair in Lethbridge so you can talk to someone local instead of trusting someone in a large call center.

Common Scams Affecting Lethbridge Residents

These are the scams I see most often in homes across Lethbridge:

Fake Microsoft / Windows pop-ups saying your computer is infected
Tech support phone scams demanding remote access and payment
CRA / Service Canada / border agency scams threatening arrest
Banking scams asking you to log in or “verify” your account
Password reset scams pretending to be from Apple, Google, or Microsoft
Email scams from fake contacts or hacked accounts
Grandparent scams claiming a family member is in trouble
Crypto & investment fraud

Regardless of how the scam started, as your trusted local computer technician, we can clean up the computer and lock down your accounts so you can safely get back online. Scam related incidents frequently involve removing malware that must be fully removed to restore system integrity.

What Happens During a Scam Cleanup

My process is calm, private, and designed to restore your safety as quickly as possible:

We talk through what happened — no judgment, no pressure.
I scan your computer for hidden malware, monitoring tools, or remote-access programs.
I remove unsafe software scammers typically use to stay connected.
We update your passwords safely and properly.
I secure your email, banking, and recovery options.
I explain how the scam worked so it never happens again.

Bank staff often recommend a full cleanup before restoring online banking access — this service meets that requirement.

Signs Your Computer May Still Be Compromised

Strangers connected to your computer recently
You installed software a scammer asked for (AnyDesk, TeamViewer, etc.)
Your browser shows warnings or redirects to strange pages
Your email is sending messages you didn’t write
Your passwords don’t seem to work anymore
You saw a pop-up demanding you “call this number”

If any of these sound familiar, your computer should be checked as soon as possible.

Protection After Cleanup

To help prevent future scams, I can also set up:

Stronger passwords and recovery methods
Safer browsing tools
Basic privacy and security settings
Y-Not Gold+ Home Security Suite for ongoing scam protection

This isn’t about upselling — it’s about making sure you feel safe using your computer again.

Related Services

Frequently Asked Questions

I let a scammer connect to my computer. Can you help?

Yes — this is very common. I can remove remote-access programs and check for hidden threats.

Should I contact my bank?

If you gave out financial information, yes. Your bank may temporarily freeze online access until your computer is cleaned.

What if I paid the scammer?

I’ll guide you on the next steps, including reporting and protecting your accounts.

Can scammers still see my computer after the call?

In most cases, only if remote-access software remains installed. I check and remove all of it during the cleanup.

Do you offer help for seniors?

Absolutely. Most of my scam cleanup clients are seniors — and I always explain everything calmly and clearly.

Book Scam Cleanup in Lethbridge

If you think you’ve been scammed or something doesn’t feel right on your computer, please reach out as soon as possible.

Phone/Text: 403-915-8574
Email: tony@ynottechservices.com

Or book a secure appointment online:
Book an Appointment

Serving Lethbridge, Alberta and nearby communities.

Scam & Fraud Cleanup in Lethbridge