Is your Wi-Fi dropping, crawling along, or saying “Connected, no internet”? If you live in Lethbridge and your internet isn’t behaving, I can help you get things working properly again so you can get back to email, banking, streaming, and staying in touch with family.

I’m Tony from Y-Not Tech Services, and I provide friendly, patient Wi-Fi and internet troubleshooting for home users and seniors in Lethbridge.
I can come to your home or, in many cases, fix things remotely.

Common Wi-Fi & Internet Problems I Fix

Here are some of the most common issues I’m called out for in Lethbridge:

Wi-Fi shows as connected but there’s “no internet”
Wi-Fi quits and your computer doesn’t show any available networks
Internet drops randomly or only works in certain rooms
Slow speeds when browsing, streaming, or on video calls
Some devices connect, others refuse to join the network
Problems after getting a new modem, router, or internet provider
Wi-Fi printer, smart TV, and streaming box connection issues
Confusing network names and passwords from old equipment

If your situation sounds similar, there’s a very good chance we can get it sorted out quickly. If you’re facing an issue not listed above, you could check our Lethbridge Computer Repair page to see if we can help (we probably can!).

How I Troubleshoot Your Wi-Fi & Internet

Every home is a little different, but my goal is always the same: find the real cause of the problem and fix it in a way that makes sense for you.
Here’s how a typical visit or remote session goes:

We start with a short conversation about what’s happening, which devices are affected, and how long it’s been going on.
I check your modem and router to make sure they’re set up correctly and updated.
We test speeds and signal strength in different parts of your home.
I adjust settings, update software, or reposition equipment to improve reliability and coverage.
If needed, I can speak with your internet provider on your behalf to sort out line or account issues.

If I discover that another computer problem is part of the issue (such as malware or a very slow PC), I’ll explain your options. In many cases, a Computer Cleaning & Tune-Up or Virus & Malware Removal can help improve your overall experience online.

Onsite Visits vs. Remote Support

Some internet problems can be fixed without me stepping foot in your home, while others really do need an onsite visit.

Remote support works well when only one computer is affected, or when we’re dealing with software, browser, or account issues.
Onsite visits are best when Wi-Fi doesn’t reach certain rooms, multiple devices are having trouble, or the modem/router needs to be moved or rewired.

If you’re not sure which you need, I’ll help you decide. You can read more about in-home visits on my Onsite Computer Repair in Lethbridge page.

Better Wi-Fi for Streaming, Video Calls, and Smart Devices

Modern homes often have a lot more devices than they used to: smart TVs, streaming boxes, tablets, phones, laptops, game consoles, speakers, and more.
If your Wi-Fi was set up years ago, it may not be configured for how you use the internet today.

During a visit, I can:

Make sure your modem and router are in the best location
Set up stronger Wi-Fi networks for larger homes
Help connect smart TVs, streaming devices, and printers
Ensure your Wi-Fi is using a secure password and encryption

If needed, I can recommend better equipment, but I’ll never push you into something you don’t actually need.

Keeping Your Internet Connection Safe

If you’ve recently been hit with scam pop-ups, fake “Microsoft” messages, or suspicious phone calls about your internet, it’s important to check both your connection and your devices.
I can combine Wi-Fi troubleshooting with Virus & Malware Removal to make sure your computers are safe for banking and email again.

Related Services

Wi-Fi & Internet Troubleshooting – Frequently Asked Questions

Can you help if my Wi-Fi says “Connected, no internet”?

Yes. This is one of the most common issues I see in Lethbridge homes. I’ll check your modem, router, and provider connection to find out where the problem actually is.

Do you work with my internet provider?

Yes. I regularly help clients who use Shaw, Telus, and other providers. If needed, I can speak with support on your behalf to save you time and frustration.

Can you improve Wi-Fi coverage in my whole house?

In many cases, yes. Sometimes a better location for your router or a small upgrade to your equipment can make a big difference in how far your signal reaches.

Do you only help with computers, or also TVs and streaming devices?

I can help connect smart TVs, streaming boxes, and other devices to your Wi-Fi as part of a visit so everything works together.

Is onsite service required for Wi-Fi issues?

Not always. Some problems can be fixed remotely if you’re comfortable following a few simple steps. If an onsite visit is the better option, I’ll let you know.

Do you offer support for seniors?

Yes. I work with many seniors in Lethbridge and always explain things in clear, simple language. You’re never expected to “just know” how it all works.

Book Wi-Fi & Internet Help in Lethbridge

If your internet connection is causing more stress than it should, I’d be happy to help you get it sorted out.

Phone/Text: 403-915-8574
Email: tony@ynottechservices.com

Or you can book a time online here: Book an Appointment

Serving Lethbridge, Alberta and surrounding area.

Wi-Fi & Internet Troubleshooting in Lethbridge (Home & Remote Support)