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This Familiar Pop-up Could Be Hiding a Nasty Surprise | Y-Not Tech Services – Lethbridge, AB IT Support Business

April 6, 2024 by Tony Whitney

This Familiar Pop-up Could Be Hiding a Nasty Surprise | Y-Not Tech Services - Lethbridge, AB IT Support BusinessThis Familiar Pop-up Could Be Hiding a Nasty Surprise

If your business uses Microsoft 365 applications, you or your employees may have encountered a pop-up window requesting permission to access various account data.

In this article, we’ll cover choosing the safest option next time you encounter this pop-up. [Read more…]

Filed Under: Business IT, Lesson Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, microsoft365, permissions, securityrisks, Y-Not, y-not tech, ynot, ynot tech

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Is It Worth Fixing My Aging Computer? | Y-Not Tech Services – Lethbridge, AB Computer Help and Repair

March 31, 2024 by Tony Whitney

Is It Worth Fixing My Aging Computer? | Y-Not Tech Services - Lethbridge, AB Computer Help and Repair

Is It Worth Fixing My Aging Computer?

If your trusty home PC has started showing its age, with more issues cropping up lately, you may wonder if it’s finally time to say goodbye to your old friend. Or could some TLC in the form of repairs get it back in the game?

We are often asked to help clients make this decision. Several important factors must be considered when determining the best path forward. [Read more…]

Filed Under: Lesson Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, ComputerRepair, computerupgrade, oldcomputer, repair, upgrade, Y-Not, y-not tech, ynot, ynot tech

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4 Reasons Why Sending Bulk Email From Your Inbox is a Bad Idea | Y-Not Tech Services – Lethbridge, AB IT Support

March 28, 2024 by Tony Whitney

4 Reasons Why Sending Bulk Email From Your Inbox is a Bad Idea | Y-Not Tech Services - Lethbridge, AB IT Support

4 Reasons Why Sending Bulk Email From Your Inbox is a Bad Idea

So you’ve got an exciting new announcement for your clients – a new service launch, a big sale – and you want to spread the word.

You load up your email client, mass-add everyone in your address book, and get ready to press the Send button.

Hold up for a minute! You may not want to do this.

There are some significant downsides to consider before blasting emails from your inbox. [Read more…]

Filed Under: Business IT, Lesson Tagged With: bulkemails, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, emailmarketing, massemails, Y-Not, y-not tech, ynot, ynot tech

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Casual Social Media Posts and Hidden Dangers | Y-Not Tech Services – Lethbridge, AB IT Support Company

March 18, 2024 by Tony Whitney

Casual Social Media Posts and Hidden Dangers | Y-Not Tech Services - Lethbridge, AB IT Support CompanyCasual Social Media Posts and Hidden Dangers

Social media is a powerful marketing tool for small businesses, allowing you to share updates and engage with customers easily. However, what you share on platforms such as Facebook and Instagram could put your company at risk of a cyberattack. [Read more…]

Filed Under: Business IT, Lesson Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, CyberAwareness, cybersecurity, socialmedia, Y-Not, y-not tech, ynot, ynot tech

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Protecting Kids in the Evolving Digital Landscape | Y-Not Tech Services – Lethbridge, AB Computer Help

March 11, 2024 by Tony Whitney

Protecting Kids in the Evolving Digital Landscape | Y-Not Tech Services - Lethbridge, AB Computer HelpProtecting Kids in the Evolving Digital Landscape

From online bullying to inappropriate content, the internet poses unique risks to children that didn’t exist just a decade ago. While basic safety measures such as avoiding suspicious links and keeping personal details private are still necessary, today’s kids face a more complex threat landscape that demands continuous vigilance from parents. [Read more…]

Filed Under: Lesson Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, digitalparenting, kidsprotection, onlinesafety, Y-Not, y-not tech, ynot, ynot tech

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Do You Think You’d Fall for a Deepfake Scam? | Y-Not Tech Services – Lethbridge, AB IT Support

March 5, 2024 by Tony Whitney

Do You Think You'd Fall for a Deepfake Scam? | Y-Not Tech Services - Lethbridge, AB IT Support

Do You Think You’d Fall for a Deepfake Scam?

With Deepfakes becoming increasingly sophisticated, it’s a legitimate question. But what exactly is a Deepfake exactly?

Deepfakes are videos or images manipulated using artificial intelligence (AI).

Deepfake AI has the ability to train itself on lots of real photos and videos, learn how to move people’s faces, and emulate their voices to make it seem like they are saying or doing something they really are not.

AI is very good at emulating people because it’s seen many real examples.

A recent incident at a large multinational company shows how convincing these deceptions can be.

The Unusual Request

The incident began when an employee in the company’s Hong Kong office received an email, supposedly from their Chief Financial Officer (CFO) in the UK headquarters. The CFO requested an immediate and sizable money transfer to an offshore account, citing an urgent acquisition deal.

Initial Suspicions

As the request lacked important details and was highly atypical, the savvy employee grew suspicious that it could be a phishing attempt. However, the scammers had a more devious plan to sell the deception.

The Fake Video Call

The scammers scheduled a video call with the employee. Through Deepfake technology and previously captured sources, they generated remarkably life-like digital imitations of the CFO and other executives.

Selling the Ruse

During the brief call, the fake participants did just enough to confirm the money transfer request and add pressure due to the supposedly sensitive deal. Faced with what seemed an authentic interaction, the employee’s doubts were eased.

Falling for the Scam

Believing he had verified the request through a live video call, the employee initiated the large, fraudulent money movement. It wasn’t until double-checking with head office that the deception was uncovered.

The Evolving Threat

This incident serves as a sobering reminder that even conscientious employees can fall victim to a well-planned Deepfake scam. While live video interaction was once considered an ironclad way to verify identities, the latest Deepfake techniques mean any communication channel is now vulnerable to sophisticated spoofing.

Preventing Future Attacks

Businesses can take steps to prevent such a costly deception.

Companies should implement multiple-level approval processes for money transfers, regardless of the sender’s apparent seniority.

Additionally, questioning aspects of interactions and observing participants could help uncover anomalies that indicate Deepfakes.

To learn more about Deepfakes and how to protect your organization, reach out to one of our security experts. We’d be happy to assess your security posture and policies to recommend tailored improvements.

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Filed Under: Business IT Tagged With: AI, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, CybersecurityAwareness, deepfake, deepfakescams, scam, Y-Not, y-not tech, ynot, ynot tech

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Do You Really Need It All? Understanding the Need for Comprehensive Cybersecurity | Y-Not Tech Services – Lethbridge, AB Computer Help

February 27, 2024 by Tony Whitney

Do You Really Need It All? Understanding the Need for Comprehensive Cybersecurity | Y-Not Tech Services - Lethbridge, AB Computer Help

Do You Really Need It All? Understanding the Need for Comprehensive Cybersecurity

As a business owner, your top priority is keeping costs low while still supporting growth. When your managed service provider recommends investing in a robust stack of cybersecurity software, it’s natural to wonder whether we really need all those solutions. [Read more…]

Filed Under: Uncategorized Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, OperatingSystem, OS, update, Y-Not, y-not tech, ynot, ynot tech

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Struggling With Tech Issues? Avoid the Most Common Help Desk Holds | Y-Not Tech Services – Lethbridge, AB IT Support

February 20, 2024 by Tony Whitney

Struggling With Tech Issues? Avoid the Most Common Help Desk Holds | Y-Not Tech Services - Lethbridge, AB IT Support

Struggling With Tech Issues? Avoid the Most Common Help Desk Holds

We’ve all been there: an unexpected tech glitch throws a wrench in your works at the worst possible moment. As annoying as it is, staying calm and providing full transparency with your IT friends will have you back up and running in no time.

In this article, we’ll share what essential details to include in a help ticket to get you up and running quickly. [Read more…]

Filed Under: Business IT, Lesson Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, CustomerSupport, HelpDesk, Ticket, Y-Not, y-not tech, ynot, ynot tech

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Do You Really Need to “Safely Eject” USB Drives Anymore? – Y-Not Tech Services | Lethbridge, AB Computer Help

February 13, 2024 by Tony Whitney

Do You Really Need to “Safely Eject” USB Drives Anymore?

We’ve all been there: rushing to grab your USB drive only to be stopped in your tracks by an ominous warning about “safely removing” it first. But does this advice from the days of yore still apply in the era of Windows 10 and 11?

[Read more…]

Filed Under: Lesson Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, computertips, ejectusb, Y-Not, y-not tech, ynot, ynot tech

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Is Sensitive Data Hiding in Employee’s Personal Inboxes? | Y-Not Tech Services – Lethbridge, AB IT Support

January 30, 2024 by Tony Whitney

Is Sensitive Data Hiding in Employee's Personal Inboxes? | Y-Not Tech Services - Lethbridge, AB IT Support

Is Sensitive Data Hiding in Employee’s Personal Inboxes?

As your organization grows, so does the trove of valuable information flowing through employee inboxes daily. Proposals, contracts, intellectual property, customer records: your business lives and breathes through email. But are you really in complete control of this sensitive data?

For many large companies, lack of oversight over how staff access and manage work communications has become an Achilles’ heel. Why? Many employees find it convenient to use personal Gmail, Outlook, or Yahoo accounts rather than their official company address. [Read more…]

Filed Under: Business IT Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, dataprotection, EmailInbox, SensitiveData, Y-Not, y-not tech, ynot, ynot tech

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Testimonials

  • Tony is knowledgeable, friendly and efficient. Read More
    Bruce W.
  • Tony was great to do business with. He knew exactly what needed to be done even with the little amount of information I had about the project!!! Competitive pricing I will definitely call him again!! Read More
    Graham F.
  • Very friendly, personable and present when explaining what is going on with the computer, appreciated a good dialogue and helpfulness you provided! Read More
    Darlene B.
    Lethbridge, AB
  • Tony is the best IT computer guy I have ever used, he has fixed problems the big guys said I had to buy a new computer for and then I got him to set up internet stuff for the house...again awesome and someone I trust. (from google.com) Read More
    David Duggan
  • Y-Not Tech Services is a excellent tech company that answers all your questions regarding computer problems. Tony is completely honest in explaining options to deal with the problem, and then recommends the best option to use. His advice is based on not just his own consensus, but as well checks with other techs in his... Read More
    Derrick Boyko
    Coaldale, AB
  • Tony walked in to drop off a business card and when he walked out. 3 issues I had on my computer were gone and I had a new anti virus. Phenomenal service I would recommend him to anyone ! (from facebook.com/ynottechservices) Read More
    Ryan Brigham
    Big Al's Music and Games in Lethbridge, AB
  • I trust my tech guy! ... (it's Tony) best option if you don't watch your scans and security. Read More
    Kehly Rath
  • Will recommend to anybody. He is darn good. Read More
    Shima Raj
  • He is fast to respond and has always been able to walk me through any problem I have. I always rely on Tony for my tech needs. Read More
    Heather Arstall
  • Will always recommend the best product or service to fit your unique needs. Read More
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