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Is ChatGPT Safe for Businesses to Use? | Y-Not Tech Services – Lethbridge, AB IT Company

May 30, 2023 by Tony Whitney

Is ChatGPT Safe for Businesses to Use? | Y-Not Tech Services - Lethbridge, AB IT CompanytgIs ChatGPT Safe for Businesses to Use?

We may not have hovercraft yet, but ChatGPT offers futuristic innovation to businesses. ChatGPT is an artificial intelligence language model designed to generate human-like responses. The increasingly popular AI-powered platform has a wide range of applications. Weigh its advantages against the security implications, though. [Read more…]

Filed Under: Business IT Tagged With: AI, artificialintelligence, chatgpt, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, Y-Not, y-not tech, ynot, ynot tech

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Easing the Business Tech Burden | Y-Not Tech Services – Lethbridge, AB IT Services

May 23, 2023 by Tony Whitney

Easing the Business Tech Burden | Y-Not Tech Services - Lethbridge, AB IT ServicesEasing the Business Tech Burden

Keeping up with the pace of business technology change can be difficult. It can feel as if you’re always a few steps behind. Every day brings some new cybersecurity threat, compliance regulation, or tech innovation. But you don’t have to do it all alone. [Read more…]

Filed Under: Business IT Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, managedIT, managedservices, msp, msppartnerships, Y-Not, y-not tech, ynot, ynot tech

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Are Your Backups Safe? | Y-Not Tech Services – Lethbridge, AB IT Support

May 15, 2023 by Tony Whitney

Are Your Backups Safe? | Y-Not Tech Services - Lethbridge, AB IT Support

Are Your Backups Safe?

Backups are the go-to to keep you safe in the event of ransomware or data threats. But the bad guys expect your business to backup. The question is, are you keeping your backups safe?

Ransomware attacks remain prevalent. Having a backup strategy can help you avoid paying the ransom to retrieve access to your data. But that only works if the attackers can’t discover, disable, or delete your backup data.

Attackers will look to find and exploit any backup strategy gaps. Know the risks.

Backup strategy risks

Bad guys can leverage their access to your network to attack other connected devices, which can include network-connected backups. Most ransomware will attempt to encrypt any backups on the network, attackers may also turn the backups off or wipe them out.

Connecting to backup systems via remote access is also risky. Stolen credentials or an easily guessed password could give access to protected systems.

Giving many people the right to access your backup files is also dangerous. Each person represents a potential entry point for the bad actors. All they need to do is steal that individual’s credentials to gain privileged access rights.

Infrequent or untested backups are a problem too. When you don’t back up often enough, you could lose days’ or weeks’ worth of critical data when you need the files. Plus, you may think you have an effective backup, but you can’t be sure if you don’t test it.

Improve your backup safety

Unsurprisingly, we’ll start by suggesting you regularly test your backup to ensure it works. Also, determine the optimal backup timing for your business. Typically, a company should backup at least once a week, but you may be in an industry where a lot of data is created in just a few hours. Then, you’d want to backup more frequently. You can do this automatically or manually.

Follow the 3-2-1 backup rule. This means you want three copies of data (the live data and two backups). Keep backups on different media. Keep one off-site, isolated from your network and unable to establish external connections. Also, consider encrypting your backups for extra protection from the physical theft of the backup device.

Another good strategy? Backup everything. A complete system backup can help you recover faster after an incident.

Run anti-malware software on your backup systems and servers, and also protect them with multi-factor authentication. Then, give as few people as necessary access to the backup. Also, limit the responsibilities so that few people can purge backup data.

Better backups

Ransomware isn’t the only reason you need backups. Hardware or software failure or human error can also cause data loss. Ensure the reliability of your data backup strategy. We can help you secure backups to simplify file retrieval and operations resumption. Contact us today to book an appointment:

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Filed Under: Business IT Tagged With: backup, backupstrategy, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, filebackups, Y-Not, y-not tech, ynot, ynot tech

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Are All Downloads on Mobile App Stores Safe? | Y-Not Tech Services – Lethbridge, AB Computer Technician

May 7, 2023 by Tony Whitney

Are All Downloads on Mobile App Stores Safe?

Mobile apps let us play, teach us, give us social media or music, and more. No wonder there were more than 142 billion downloads in 2022! Going to Google or Apple’s mobile stores to find the app you want feels safe, but even these heavy hitters can’t guarantee you’re downloading something secure.

Google and Apple do their best, but they are vetting many thousands of new apps submitted monthly. The vast majority of their offerings aren’t a threat, but some malicious apps can make it through. [Read more…]

Filed Under: Lesson Tagged With: apps, appstore, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, downloads, playstore, Y-Not, y-not tech, ynot, ynot tech

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An AI Assistant in Microsoft 365: Copilot | Y-Not Tech Services – Lethbridge, AB IT Support

May 2, 2023 by Tony Whitney

An AI Assistant in Microsoft 365: Copilot | Y-Not Tech Services - Lethbridge, AB IT Support

An AI Assistant in Microsoft 365: Copilot

Artificial intelligence (AI) is no longer sci-fi; it’s fast becoming a regular part of our day-to-day lives. For Microsoft 365 users, there’s Copilot, an AI-powered assistant. Here’s how it works.

Microsoft developed Copilot to help you navigate and operate Microsoft 365. Machine learning, trained by your usage patterns and preferences, offers up personalized recommendations, reducing your time and effort invested. [Read more…]

Filed Under: Business IT, Lesson Tagged With: AI, assistant, chatgpt, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, copilot, microsoft365, Y-Not, y-not tech, ynot, ynot tech

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How to Know if a Laptop Screen Is Damaged | Y-Not Tech Services – Lethbridge, AB Computer Repair

April 25, 2023 by Tony Whitney

How to Know if a Laptop Screen Is Damaged | Y-Not Tech Services - Lethbridge, AB Computer RepairHow to Know if a Laptop Screen Is Damaged

Portability is a big advantage of laptops. But when you take your computer anywhere, you are also more likely to break it. You may not see a break, but there are other signs a laptop screen is damaged. This article shares those, as well as options for what you can do when there’s a screen problem.

You may not see broken glass, but you can know the laptop screen is damaged because you experience: [Read more…]

Filed Under: Lesson Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, ComputerRepair, laptoprepair, laptopscreen, Y-Not, y-not tech, ynot, ynot tech

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What is Digital Friction, and What to Do About It? | Y-Not Tech Services – Lethbridge, AB IT Company

April 18, 2023 by Tony Whitney

What is Digital Friction, and What to Do About It? | Y-Not Tech Services - Lethbridge, AB IT Company

What is Digital Friction, and What to Do About It?

No one wants to work harder than they have to. Digital transformation is one way businesses can make employees’ lives easier. Yet simply increasing the amount of technology isn’t the answer. Digital friction can actually make the workday more challenging. Read on to learn more about digital friction, its demotivating force, and how to avoid it. [Read more…]

Filed Under: Business IT Tagged With: business, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, digitalfriction, employees, InformationTechnology, Y-Not, y-not tech, ynot, ynot tech

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How Secure is Cloud Data? | Y-Not Tech Services – Lethbridge, AB IT Support

April 4, 2023 by Tony Whitney

How Secure is Cloud Data? | Y-Not Tech Services - Lethbridge, AB IT Support

How Secure is Cloud Data?

Data security is a common concern when migrating to the cloud. When data is on-premises, the business secures the sensitive data, and that feels safer. But that isn’t always the case. In fact, data can be safer in the cloud than on-site at your business.

When you put together your business infrastructure, you have many business priorities. Securely storing data is only one of your objectives and could even be one that you added on later.

A cloud services provider builds from the ground up with the goal of securing data online. Thus, cloud companies typically offer far more robust cybersecurity measures. After all, the success of Dropbox or Amazon Web Services depends on securing cloud data.

A hacker can use malware or phishing emails to target the data on your business devices. With ransomware, they make it impossible to reach your data unless you pay a ransom (or have a good data backup). Yet these cyberattacks don’t work in the cloud. Bad actors might access what’s stored on an individual user’s device, but they can’t get to the larger trove of data online.

Cloud servers are also safer because they’re in data warehouses most workers can’t physically access. Plus, the service providers will usually set up redundancies. So, for example, if a natural disaster hits one server site, they will offer continued access from another site.

Some cloud service vendors will also invest in third-party testing. To keep data safe, they hire external companies to test for vulnerabilities.

More reasons cloud data is safe

Cloud data is encrypted not only in storage but usually also in transit to and from the servers. This means your information is scrambled, and a bad actor getting between your business and its cloud data can’t understand it.

Cloud service providers also regularly monitor and maintain security. They spend more resources ensuring systems are up to date. They’re also more likely to use data analytics to identify trends or threats to their security. You might do the same, but you are unlikely to do so on the same scale.

Another advantage of keeping your data in the cloud? When you move to the cloud, you no longer have to store all that data on your own hardware. You still have access to your documents, media, or reports, but the third-party provider will likely have more storage space and processing speed. So, your on-site technology may function better, too.

You’re also cutting out common cybersecurity risks. You don’t have to risk storing data on laptops, which can get lost or stolen. You also end the need for thumb drives (or USB drives), which can also be stolen or lost. Plugging in these external devices can also expose you to viruses or other risks.

How to secure data in the cloud

First off, encrypt your data. Make sure you contract with a provider who will encrypt data in transit. This makes it more difficult for hackers to get at your information.

Enabling multi-factor authentication can also help secure data by adding layers of rigor. It moves your data security beyond just asking for a username and password. We know all too well that those are often compromised or guessed.

When you move your data to the cloud, you will need to pay attention to compliance regulations. Depending on your industry, there may be particular standards for data storage. Encryption is a common compliance expectation.

It’s also a good idea to train your employees on the importance of securing data. Engaging in ongoing security awareness training can help protect your endpoints. This is particularly important with people working remotely and connecting from off-site locations.

Help with securing your cloud data

Migrating to the cloud has its benefits. Still, that doesn’t make it a straightforward process. Work with our IT experts to move your data to the cloud with minimal disruption. We can help you find the right cloud service provider and assist with data backup processes. Contact us today to book an appointment:

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Filed Under: Business IT Tagged With: cloud, cloudbackup, cloudcomputing, clouddata, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, Y-Not, y-not tech, ynot, ynot tech

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Automated Data Backups Still Need Management | Y-Not Tech Services – Lethbridge, AB IT Support

March 28, 2023 by Tony Whitney

Automated Data Backups Still Need Management | Y-Not Tech Services - Lethbridge, AB IT SupportAutomated Data Backups Still Need Management

Your business is backing up its data in case of a cyberattack or other disastrous disruption. Yes, you can pat yourself on the back for that, but don’t get too complacent with backing up. Automated backup still needs monitoring and management.

Having decided to back up data, you may feel confident you can withstand an attack or recover from unexpected downtime. But if you simply trust the backup to run at a certain time, you might be surprised. Automated backups can make the job easier. Still, you should be monitoring these backups and checking them, too. There’s nothing worse than finding out months later that something went wrong with your automated backup.

Why you need to monitor backup

A technician can set an automated backup to run on a set schedule. They select a time that causes the least interruption while ensuring up-to-date data. Yet this is too important a process to leave unattended.

Things change. The automated backup is set up for the technology configuration when originally installed. A lot can happen in the meantime as the IT environment evolves.

Blindly trusting automated backup could leave you unaware of problems such as:

  • an unplugged backup device;
  • an altered device letter, which means it isn’t found;
  • moved folders;
  • software updates that might have changed what needs to be done and how;
  • the original plan not accounting for new servers or migration from on-premises to the cloud;
  • insufficient capacity for the backup.

If no one is monitoring that backup, your business could assume it went smoothly. Then, when you need that backup, you could find out the hard way it didn’t go as planned.

Keeping an eye on automated backup

It’s not that you can’t automate backup, and there is convenience in doing so. Automating the backup of a computer, network, or IT environment can save time and money.

Yet you need someone to pay attention. Monitoring backups ensures that the process is running smoothly.

A managed service provider (MSP) will take a hands-on approach to your automated backups. If there is a failure, they have the skills to address the issue quickly and alert you of any bigger issues. Plus, with an MSP in your corner, you gain IT experts skilled at data recovery, too.

The MSP’s techs can even run data-restore drills, helping you to prepare for challenges such as ransomware attacks or accidental data deletion.

Process automation helps businesses, but don’t rely on it unattended. Optimize data backup by adding a human element. An MSP can ensure quality and fully protect your business. Contact us today to book an appointment:

Book an Appointment

 

Filed Under: Business IT Tagged With: automatedbackup, backup, businesstips, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, Y-Not, y-not tech, ynot, ynot tech

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Changing Your Email? A Checklist | Y-Not Tech Services – Computer Help in Lethbridge, AB

March 21, 2023 by Tony Whitney

Changing Your Email? A Checklist | Y-Not Tech Services - Computer Help in Lethbridge, AB

Changing Your Email? A Checklist

Changing your email is never fun, but it can be necessary. When you need to make a change, there are several things you need to consider. Follow this checklist to ensure you don’t lose data, keep up with your old contacts, and avoid security risks. [Read more…]

Filed Under: Lesson Tagged With: changingemail, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, emailaddress, emailaddresstips, newemailaddress, Y-Not, y-not tech, ynot, ynot tech

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  • Y-Not Tech Services is a excellent tech company that answers all your questions regarding computer problems. Tony is completely honest in explaining options to deal with the problem, and then recommends the best option to use. His advice is based on not just his own consensus, but as well checks with other techs in his... Read More
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  • Tony walked in to drop off a business card and when he walked out. 3 issues I had on my computer were gone and I had a new anti virus. Phenomenal service I would recommend him to anyone ! (from facebook.com/ynottechservices) Read More
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