Struggling With Tech Issues? Avoid the Most Common Help Desk Holds | Y-Not Tech Services – Lethbridge, AB IT Support

February 20, 2024 by Tony Whitney

Struggling With Tech Issues? Avoid the Most Common Help Desk Holds

We’ve all been there: an unexpected tech glitch throws a wrench in your works at the worst possible moment. As annoying as it is, staying calm and providing full transparency with your IT friends will have you back up and running in no time.

In this article, we’ll share what essential details to include in a help ticket to get you up and running quickly. [Read more…]

How to Expedite Your IT Support Request | Y-Not Tech Services – Lethbridge, AB Tech Support

February 1, 2022 by Tony Whitney

How to Expedite Your IT Support Request

When your technology isn’t working, you want a fix right now. Whether it’s an inability to connect to your network or to open an important presentation file, you’re quickly frustrated by the need to file an IT support request. You can’t wait! We get it, so allow us to share some tips to help you get faster IT support. [Read more…]

Tony is knowledgeable, friendly and efficient. Read More

Bruce W.
Tony was great to do business with. He knew exactly what needed to be done even with the little amount of information I had about the project!!! Competitive pricing I will definitely call him again!! Read More

Graham F.
Very friendly, personable and present when explaining what is going on with the computer, appreciated a good dialogue and helpfulness you provided! Read More

Darlene B.
Lethbridge, AB
Tony is the best IT computer guy I have ever used, he has fixed problems the big guys said I had to buy a new computer for and then I got him to set up internet stuff for the house...again awesome and someone I trust. (from google.com) Read More

David Duggan
Y-Not Tech Services is a excellent tech company that answers all your questions regarding computer problems. Tony is completely honest in explaining options to deal with the problem, and then recommends the best option to use. His advice is based on not just his own consensus, but as well checks with other techs in his... Read More

Derrick Boyko
Coaldale, AB
Tony walked in to drop off a business card and when he walked out. 3 issues I had on my computer were gone and I had a new anti virus. Phenomenal service I would recommend him to anyone ! (from facebook.com/ynottechservices) Read More

Ryan Brigham
Big Al's Music and Games in Lethbridge, AB
I trust my tech guy! ... (it's Tony) best option if you don't watch your scans and security. Read More

Kehly Rath
Will recommend to anybody. He is darn good. Read More

Shima Raj
He is fast to respond and has always been able to walk me through any problem I have. I always rely on Tony for my tech needs. Read More

Heather Arstall
Will always recommend the best product or service to fit your unique needs. Read More

Bev Trahan