Ransomware is on the rise. The estimated 304 million worldwide attacks in 2020 represented a 64% increase. These attacks are growing more costly, too. Ransomware payouts jumped 171% from 2019 to 2020. For businesses in any industry, ransomware is a real threat, and recovery is more taxing than you might think. [Read more…]
The pandemic, a supply-chain crisis, and rising inflation are impacting the economy. In this current climate, your business may be budgeting with caution, and you might question the value of partnering with a managed service provider (MSP). Yet as counterintuitive as it may seem, adding MSP services could save you money overall. [Read more…]
Turn to Your MSP for Vendor ManagementWith a managed service provider (MSP), your business expects tech support, infrastructure monitoring, and maintenance. Did you know vendor management is another service you can entrust to these IT experts? [Read more…]
The importance of information technology in meeting business objectives continues to grow. Regrettably, the shortfall in professionals who can manage business tech is also growing. Learn what the IT skills gap means for you. [Read more…]
Hi,
Important that we meet discuss speerfishing attacks over business comunicatons. We need to make plan about this IMMEDIATELY. Please click on the link [uurl.callender.com] to make an appointment with IT for quick tutorial.
Regards,
IT
There are several things wrong with this email, and hopefully, you noticed them. All are red flags you can look for to avoid fake meeting requests or calendar-invite scams. [Read more…]
Headlines today highlight Ukrainian tragedy or North Korea testing missiles. It can seem far away from your business, yet battles are being fought online, too. Your small business’s IT systems could be weaponized for cyberwarfare. [Read more…]
It’s not as if the name “managed services provider ” (MSP) is that self-explanatory. You might read that business description and have no real idea what it is an MSP can do for you. We’re providing managed services — OK, but what does that mean? To make things easier, this article outlines the actual IT services an MSP provides. [Read more…]
Learning to share is an important early-life skill. Now, you’ve mastered it, and you’re out in the workforce. Happily, digital technology makes it much easier to share business files, but that doesn’t mean you want to do so willy-nilly. Consider these best practices for sharing with both internal and external users. [Read more…]
Prepare Your IT for the Holiday SeasonWe all know about the Grinch who ruins Christmas for Whoville. Don’t cast IT as the Grinch of this holiday season. Prepare your technology and systems to reduce downtime risk. You’ll avoid disrupting your customers’ holiday season or employees’ seasonal fun.
Expecting an uptick in online shopping for the holidays? Apply system updates ahead of time. You’ll want to complete any hardware or software upgrades early to avoid unplanned downtime.
Test your technology infrastructure to ensure that it can handle more traffic. Review system integrations to make sure front- and back-ends can communicate smoothly. Identify any issues or bottlenecks in advance to be able to upgrade or update any IT that needs help.
One in three customers will leave a beloved brand after one negative experience, per PwC. You don’t want to risk a downed website or other IT challenges. Even a few hours of disruption can be costly. In 2019, American retailer J. Crew lost an estimated $775,000 in online revenues over only five hours.
If you do need major IT upgrades or system changes, postpone them until after the holidays. Don’t mess with what works right now if you don’t have to do so.
The holiday season means employees will be distracted by festivities or out of the office, yet the cyber bad guys don’t take breaks. In fact, they ramp up for the holiday season. In 2020, the greatest number of daily DDoS attacks in Q4 were on December 31, when 1,349 attacks were recorded globally. So, take cybersecurity action.
Make sure you are protecting systems, detecting threats, and defending against attacks. A security assessment can help determine what you are doing well and could be doing better. This can be internal or done by an external party (with greater objectivity). If you face compliance or regulatory concerns, try an external IT audit.
Ensure IT resiliency by testing your backup and reviewing your business recovery plans.
We recommend data backups in three places as best practice. Back up to a local, on-site computer, to a remote device that requires separate access, and to the cloud, giving you access anywhere, regardless of office conditions.
Test your backup to:
According to the Ponemon Institute, business continuity management policies can nearly halve the mean time to recover and improve cost savings by 50%. That’s more money to spend on the staff holiday get-together! So, call a meeting of your business continuity planning team. Discuss any changes that might be needed and make sure everyone knows their roles. If someone is going on vacation, get someone else up to speed on their responsibilities.
Every season you’re going to need IT, yet the holidays see your customers and employees wanting to get things done and get back to family and friends. Keep your technology in tip top shape, and you’ll have a happier holiday season.
Need help maintaining and securing your IT or looking for data backup and business continuity? Give us a jingle to book an appointment:
For small businesses, it can be tempting to postpone cybersecurity efforts. There are many common excuses: “There’s so much to do,” “There’s not enough budget,” “Our business is too small to target,” etc. But right now, cybersecurity is a must-have for every business. [Read more…]
