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Outsourced Help Desk for Accountants | Y-Not Tech Services – Lethbridge, AB IT Support

March 16, 2021 by Tony Whitney

Outsourced Help Desk for Accountants | Y-Not Tech Services - Lethbridge, AB IT Support

Outsourced Help Desk for Accountants

Accountants are experts at surviving the “busy season.” Tax accountants, for instance, are slammed as annual deadlines draw near. There are slow times, too, but during crazy times, the last thing an accountant wants is essential tech going down.

A broken computer or server downtime can be devastating. Say it’s a few days before a tax deadline, and the accountant logs into an essential tax preparation application and sees a blank screen: the system is down, and they can’t get in. It’s the kind of crisis that more cups of coffee can’t handle.

In the United States in 2018, the Internal Revenue Service’s website crashed on April 17, Tax Day. Since many people had waited until the last minute to submit their tax returns, this single day of downtime is estimated to have cost millions. It’s a clear example of the damage even a day of server downtime or other type of outage can cost a business and, in this case, one that business accountants can relate to!

If the firm takes a break-fix approach to its technology needs, the answer will be to call in an expert. This could mean hours on the phone with an IT helpline only to find out the problem is with another service provider. Or it could mean trying to reach someone to come out and check the network only to get on their calendar in the next available spot.

Deadlines are looming, and you are spending time on IT woes? It’s a disaster.

A proactive approach is to outsource IT help to a managed service provider (MSP) instead. Rather than waste valuable time trying to solve the problem yourself, turn to an IT technician to get to work.

Outsourcing Your IT Help Desk

With managed services, when you need help, the experts are readily available to tackle your concerns. Many solutions are remote.

Better yet, the MSP will use your slow times to set up systems to cut the risk of downtime during crunch season.

The MSP gets to know your business objectives and your technology infrastructure, which can help them react more efficiently and effectively. They can also track your IT to detect issues or security vulnerabilities early. Plus, they will help create business continuity plans to get your firm up and running again fast.

If the worst does happen, the MSP is only a help ticket or phone call away. Their experts are familiar not only with your technology but also with how you use it. Plus, as a consistent customer, you are a priority, not just another name on a list of people needing help who all see their needs as an emergency.

One other advantage to outsourcing your IT help is that it can reduce costs. The break-fix approach can be an expensive one. Instead, you’ll pay an MSP a set, monthly fee for the peace of mind that your IT needs are being looked after. The MSP can also help you identify opportunities to reduce IT-related operational costs. Start working with our experts today.

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Filed Under: Business IT Tagged With: accountant, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, help desk, managed services, msp, outsourced help desk, outsourced it, Y-Not, y-not tech, ynot, ynot tech

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Why Managed Services Make Your Life Easier | Y-Not Tech Services – Lethbridge, AB Computer Repair

February 9, 2021 by Tony Whitney

Why Managed Services Make Your Life Easier | Y-Not Tech Services - Lethbridge, AB Computer Repair

Why Managed Services Make Your Life Easier

That smile of relief when we fix someone’s technology is a gift of doing IT service. When we get a call out, we’re happy to go out (or log in remotely) to fix what’s broken. We enjoy getting our customers back up and running quickly. Who said saving the day is only for superheroes, right? [Read more…]

Filed Under: Services Tagged With: breakfix, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, ithelp, managedservices, msp, Y-Not, y-not tech, ynot, ynot tech

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Is Misconfiguration Making Your SMB Vulnerable? | Y-Not Tech Services – Lethbridge, AB IT Security Help

January 19, 2021 by Tony Whitney

Is Misconfiguration Making Your SMB Vulnerable? | Y-Not Tech Services - Lethbridge, AB IT Security Help

Is Misconfiguration Making Your SMB Vulnerable?

Cybersecurity attacks on big-name brands or governments are familiar headlines these days. Millions of access credentials are breached, and millions of dollars are lost to a ransomware attack. You may think you’re protected, but a single undetected misconfiguration could mean trouble. [Read more…]

Filed Under: Business IT Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, cyberscan, cybersecurity, ithelp, msp, securityscan, vulnerability, Y-Not, y-not tech, ynot, ynot tech

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Why MSP Support Beats a Break-Fix Approach | Y-Not Tech Services – Lethbridge, AB IT Support

January 12, 2021 by Tony Whitney

Why MSP Support Beats a Break-Fix Approach | Y-Not Tech Services - Lethbridge, AB IT Support

Why MSP Support Beats a Break-Fix Approach

Computers break at challenging times. Always. That’s one reason a managed service provider (MSP) is a good choice year-round. [Read more…]

Filed Under: Business IT Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, ithelp, itsupport, managedserviceprovider, msp, Y-Not, y-not tech, ynot, ynot tech

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Streamline Your Smart Home Technology Setup | Y-Not Tech Services – Lethbridge, AB Computer Help

December 29, 2020 by Tony Whitney

Streamline Your Smart Home Technology Setup | Y-Not Tech Services - Lethbridge, AB Computer HelpStreamline Your Smart Home Technology Setup

Fifteen years ago smart technology in our homes meant we had a computer and maybe a smartphone. Now, we have speakers that talk to us, lights that anticipate our arrival, and doorbells that display video of our visitors, as well as the computers, tablets, phones, earphones, video game consoles, and more. It’s all cool, but it’s also complicated. [Read more…]

Filed Under: Lesson, Services Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, ithelp, msp, smarthome, Y-Not, y-not tech, ynot, ynot tech

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Ring in the New Year with New IT | Y-Not Tech Services – IT Support for Lethbridge, AB

December 22, 2020 by Tony Whitney

Ring in the New Year with New IT | Y-Not Tech Services - IT Support for Lethbridge, AB

Ring in the New Year with New IT

For many of us, 2021 can’t come soon enough, and we’re hoping next year will be a better one. One way to get the best start in the new year? Take the time now to review business technology. There are several areas that you might improve to support 2021 success. [Read more…]

Filed Under: Business IT Tagged With: 2021, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, IT, managedservices, msp, new year, newyear, Y-Not, y-not tech, ynot, ynot tech

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Need Home IT Help? Try Residential Managed Services | Y-Not Tech Services – Lethbridge, AB Computer Help

December 1, 2020 by Tony Whitney

Need Home IT Help? Try Residential Managed Services | Y-Not Tech Services - Lethbridge, AB Computer Help

Need Home IT Help? Try Residential Managed Services

Maybe you used to be able to troubleshoot your own technology, or had a tech-savvy family member or friend who could help out in a pinch. But now that home computing has become more essential, you may be feeling overwhelmed. [Read more…]

Filed Under: Lesson, Services Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, cybersecurity, managedIT, managedservices, msp, residentialmsp, Y-Not, y-not tech, ynot, ynot tech

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Cyber Security Awareness Month October 2020: Why Your Business Needs Managed Services Security | Y-Not Tech Services – Lethbridge, AB IT Help

October 16, 2020 by Tony Whitney

Cyber Security Awareness Month October 2020: Why Your Business Needs Managed Services Security | Y-Not Tech Services - Lethbridge, AB IT Help

Why Your Business Needs Managed Services Security

Locking your front door after a burglar has already ransacked your house doesn’t do much, and the same is true of cybersecurity. With the help of a managed service provider, you can stay ahead of security threats with well-tested, leading-edge technologies.

Ransomware, Trojans, crypto mining and more make the news regularly these days. Businesses and consumers are both aware of the threats. Yet there is no single vaccine that can keep you safe. The volume of threats is growing. Cybercriminals are mixing up their tactics to outwit their targets, and the result is increasingly sophisticated cyberattacks. [Read more…]

Filed Under: Business IT, Cyber Security Month October 2020 Tagged With: becybersmart, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, cryptomining, cybersecurity, malware, managed security, managed service plan, msp, ransomware, virus, Y-Not, y-not tech, ynot, ynot tech

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Locking Up Cybersecurity with a Managed Services Provider | Y-Not Tech Services – Lethbridge, AB IT Support

October 8, 2020 by Tony Whitney

Locking Up Cybersecurity with a Managed Services Provider | Y-Not Tech Services - Lethbridge, AB IT Support

Locking Up Cybersecurity with a Managed Services Provider

Cybercrime is not the most costly of illegal activities. That dubious distinction goes to government corruption, followed by drug trafficking. Cybercrime comes in third. Yet cybercrime does take the top spot when it comes to number of victims. A managed services provider can help. [Read more…]

Filed Under: Business IT, Cyber Security Month October 2020 Tagged With: becybersmart, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, cybercrime, cybersecurityawarenessmonth, managed service provider, managed services, msp, Y-Not, y-not tech, ynot, ynot tech

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4 Advantages of Consolidating Your Tech | Y-Not Tech Services – Lethbridge, AB IT Support

September 8, 2020 by Tony Whitney

4 Advantages of Consolidating Your Tech | Y-Not Tech Services - Lethbridge, AB IT Support

4 Advantages of Consolidating Your Tech

Technology is the lifeblood of business today, and you likely have a lot of it. But you may have accumulated software and hardware as you grew. Now, you have a hodgepodge of technologies never designed to work together. Consolidation can help.

Large corporations can afford an in-house IT team to keep track of all the hardware and software, but small- to medium-sized businesses often need help. Managing computers and mobile devices, and telephone, print and fax systems can be overwhelming. Then, there’s all the software you need to secure, not to mention setting up data recovery in case of a disaster or emergency. [Read more…]

Filed Under: Business IT Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, itsupport, managedservices, msp, techhelp, Y-Not, y-not tech, ynot, ynot tech

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Testimonials

  • Tony is knowledgeable, friendly and efficient. Read More
    Bruce W.
  • Tony was great to do business with. He knew exactly what needed to be done even with the little amount of information I had about the project!!! Competitive pricing I will definitely call him again!! Read More
    Graham F.
  • Very friendly, personable and present when explaining what is going on with the computer, appreciated a good dialogue and helpfulness you provided! Read More
    Darlene B.
    Lethbridge, AB
  • Tony is the best IT computer guy I have ever used, he has fixed problems the big guys said I had to buy a new computer for and then I got him to set up internet stuff for the house...again awesome and someone I trust. (from google.com) Read More
    David Duggan
  • Y-Not Tech Services is a excellent tech company that answers all your questions regarding computer problems. Tony is completely honest in explaining options to deal with the problem, and then recommends the best option to use. His advice is based on not just his own consensus, but as well checks with other techs in his... Read More
    Derrick Boyko
    Coaldale, AB
  • Tony walked in to drop off a business card and when he walked out. 3 issues I had on my computer were gone and I had a new anti virus. Phenomenal service I would recommend him to anyone ! (from facebook.com/ynottechservices) Read More
    Ryan Brigham
    Big Al's Music and Games in Lethbridge, AB
  • I trust my tech guy! ... (it's Tony) best option if you don't watch your scans and security. Read More
    Kehly Rath
  • Will recommend to anybody. He is darn good. Read More
    Shima Raj
  • He is fast to respond and has always been able to walk me through any problem I have. I always rely on Tony for my tech needs. Read More
    Heather Arstall
  • Will always recommend the best product or service to fit your unique needs. Read More
    Bev Trahan
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