That smile of relief when we fix someone’s technology is a gift of doing IT service. When we get a call out, we’re happy to go out (or log in remotely) to fix what’s broken. We enjoy getting our customers back up and running quickly. Who said saving the day is only for superheroes, right? [Read more…]
Streamline Your Smart Home Technology SetupFifteen years ago smart technology in our homes meant we had a computer and maybe a smartphone. Now, we have speakers that talk to us, lights that anticipate our arrival, and doorbells that display video of our visitors, as well as the computers, tablets, phones, earphones, video game consoles, and more. It’s all cool, but it’s also complicated. [Read more…]
Maybe you used to be able to troubleshoot your own technology, or had a tech-savvy family member or friend who could help out in a pinch. But now that home computing has become more essential, you may be feeling overwhelmed. [Read more…]
Your computer is down for the count. You’ve tried the perennial favourite – turning it off and back on again – but somehow, your tech magic has not worked this time! You need help, and you want it fast. The question is whether to take it to a local computer business or big-box store for repair. [Read more…]
There are many problems with isolation. We don’t want to get you started. We know it’s true, but one issue we can help with is computer repair. Yes, there are problems with your home devices that we can address remotely.
Perhaps before sheltering in place, you were willing to make do, or you’re facing new challenges now. You’re working at home, kids are online learning, and you’re sharing the same computer. [Read more…]
Many families today have a shared home computer to help with day-to-day activities. A teen can search for a job and stream shows. A parent can check work emails, pay household bills, and shop online. A youngster can play an educational game to buy Mom or Dad a few minutes of peace. Yet with COVID-19 sending so many people home to work, the shared computer is getting a lot more use. [Read more…]
They don’t always get credit, but climbers reaching the summit of Mount Everest rely on a Sherpa to guide them. Making information technology decisions can feel like climbing a mountain, but there’s help for that, too. A managed services provider (MSP) can be your technology Sherpa.
With so many of us working off-site right now, digital transformation has moved from “wouldn’t it be nice?” to “we need to be there now.” Technology is as essential to business success as oxygen is to those scaling Everest. Going digital can be daunting, especially when under pressure to get your business back on track. Where does one even begin? [Read more…]
Take IT off Your Plate with an MSP PartnershipLet’s be realistic. You don’t care about information technology (IT). Or, you do, but only so far as it supports you getting the things you care about done. You’d rather not think about IT at all. Many businesses are that way. That’s fine with us. We care enough about IT for all our clients. [Read more…]
The message is clear: email is king. Many clients and customers choose to communicate primarily by email and as you know, it gives a fantastic ROI in your marketing strategy…unless you’re using a free email like Hotmail, Gmail, or even your internet provider. If that’s the case, you’re losing business each and every day. [Read more…]
Shopping for a new computer can be equally exciting and frustrating. If you’ve been working with a slow computer for a while, the prospect of replacing it with something new, shiny and fast might make you giddy with anticipation (okay, maybe that’s just us). On the other hand, shopping for a new computer can be a real headache! For one thing, there is a myriad of options out there – Apple or Windows? Chromebook? – Laptop or Desktop? On top of those decisions come the technical specifications from well-meaning salespeople. “This one has 8 Gigabytes of DDR4 1300 Mhz RAM, a quad-core i7-8700 CPU, 15.6 Inch 2160 x 1440 qHD IPS panel with a 1 terabyte HDD.” That might sound like a bunch of gibberish or a foreign language to the average consumer. To the salesperson that works with computers all day long, it’s a part of their life and so when they rattle off the specifications at top speed they might not realize the consumer has no idea what they just said.