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    • What Happens When You Interrupt a Windows Update? | Y-Not Tech Services – Lethbridge, AB Computer Help
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Why is My Brand New Laptop So Slow? | Y-Not Tech Services – Lethbridge, AB Computer Repair

June 25, 2019 by Tony Whitney

Why is My Brand New Laptop So Slow? | Y-Not Tech Services - Lethbridge, AB Computer Repair

Why is My Brand New Laptop So Slow?

Your old computer is beginning to slow down. So, you invest in a shiny new laptop. The clouds part and the sun shines down on this brilliant and lovely new device. Everything will be speedier and smoother. Only, from the first day, the new laptop is lagging. Why is it running so slow? One of these might be the reason. [Read more…]

Filed Under: Lesson Tagged With: bloatware, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, ram, slow, slow computer, slow desktip, slow laptop, slow pc, Solid State, speed up pc, upgrade, Y-Not, y-not tech, ynot, ynot tech

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OK Google, How Safe Are Smart Home Assistants? | Y-Not Tech Services – Lethbridge, AB Computer Repair

June 18, 2019 by Tony Whitney

OK Google, How Safe Are Smart Home Assistants? | Y-Not tech - LethbridgeOK Google, How Safe Are Smart Home Assistants?

Are you using Siri, Google, or Alexa? When you talk to a home assistant, you join a growing number of smart homes.

Smart home assistants search online, start phone calls, order groceries, play music, turn lights on. All with a single spoken command. [Read more…]

Filed Under: Lesson Tagged With: Alexa, amazon, apple, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, Google, google assistant, internet of things, iot, siri, smart assistant, smart home, smart speaker, virtual assistant, Y-Not, y-not tech, ynot, ynot tech

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Y-Not’s Guide to Healthy Digital Habits | Y-Not Tech Services – Lethbridge, AB Computer Repair

June 11, 2019 by Tony Whitney

Guide to Healthy Digital Habits | Y-Not - Lethbridge, AB Computer Repair

We all try to have healthy habits in our lives. Whether it’s eating better, exercising more or flossing our teeth daily, we make a daily effort to improve ourselves and make our life better. If you use a computer (and I assume if you’re reading this, that you do), you should put some effort into your digital habits. They can improve your life in their own way. Read on to learn what Habits Y-Not Tech Services recommends developing. [Read more…]

Filed Under: Lesson Tagged With: backup, Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, digital, digital habits, habits, passwords, Y-Not, y-not tech, ynot, ynot tech

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Revive Your Slow Computer with a Solid State Drive | Y-Not Tech Services – Lethbridge, AB Computer Repair

May 7, 2019 by Tony Whitney

Revive Your Slow Computer with a Solid State Drive | Y-Not Tech Services - Lethbridge, AB Computer Repair
Revive Your Slow Computer with a Solid State Drive

Old age creeps up slowly – unless we’re talking about a computer.

Then it seems to happen overnight and with a vengeance! One day you’re logging in normally and jumping straight into the action, the next day booting up takes so long you not only have time to make a cup of coffee, you could have run out to the local café for the good stuff. [Read more…]

Filed Under: Services Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, failing hard drive, hard drive, how to speed up computer, how to speed up laptop, how to speed up pc, slow computer, Solid State, Solid State Drive, speed up computer, speed up laptop, speed up pc, speed up windows, SSD, Y-Not, y-not tech, ynot, ynot tech

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What Happens to Your Data When You Die? | Y-Not Tech Services – Lethbridge, AB Computer Repair

May 1, 2019 by Tony Whitney

What Happens to Your Data When You Die? | Y-Not Tech Services - Lethbridge, AB Computer RepairWhat Happens to Your Data When You Die?

Death is a morbid topic most of us try to avoid. Making a will and saying we prefer cremation is the extent of our advance planning. Yet, you may want to also think about what’s going to happen to your data.

Consider your digital footprint. You have photos, files, and emails on your computer and your phone. You’re also documenting your life on social media, and sharing on more than one channel.

Your wearable technology (say an Apple Watch or a Fitbit) may be recording information too. If you have a virtual assistant in your home, it’s recording your search history and saving that data on the cloud.

Yet many of us never think about what will happen to my data after I die? Do you want it deleted? Are there digital assets you want to share? Perhaps there is tangible value attached to some of your digital assets. At the very least, some photos and videos that may have sentimental value for those who survive you. So, let’s explore advance planning you can do to protect your digital legacy.

Personal Files on Computer or Phone

Your personal devices are password protected. While necessary, this makes it more difficult for your survivors.

Now, they could physically pull the computer or phone apart if needed. But, it’s easier to have a copy of your passwords in a secure place for someone to access in the event of your death. An even better option is to use a password manager. You can designate someone as your backup contact. They will be able to gain access to your passwords should you die.

Digital Media Collections

Often, when you click the “Buy” button, you’re not really purchasing that movie or music forever. Your contract with iTunes, for instance, was only for your lifetime. Your rights expire at your death.

Cloud Accounts

Consider the personal and private data you have in the cloud, such as Google or Microsoft’s Outlook. This might include calendars, emails, GPS, documents and financial information.

Google’s Inactive Account Manager lets you make plans for your account. You decide:

  • When Google should consider your account inactive
  • What it should do with your data afterwards
  • Whether to share account access with someone (providing email and phone number)
  • When or if your account should be deleted.

Microsoft won’t provide your passwords after death. However, via their Next of Kin process, someone could be sent a DVD of the data in your outlook.com account.

Other cloud providers ask for proof of death and of legal right to access. In Dropbox’s case, for instance, your survivors will need a court order. Even with all this, there’s no guarantee your personal data is completely removed from the cloud. It may exist in other datasets in system backups.

Social Media Accounts

Social media companies do not provide login credentials. Many require proof of identity and a death certificate to deactivate the account. Facebook and Instagram will “Comemorialize” your accounts. The public can’t see, but Friends or Followers can still view it and post memories. You can assign a legacy contact to look after the account or have it deleted.

You don’t want someone using your social account to send out spam or inappropriate photos. For instance, a sexy spambot took over a New York Times media columnist’s Twitter after his 2015 death.

Plan ahead to protect your privacy and provide access where necessary. Think of the pain and heartache you can save your survivors by managing your digital legacy now.

Want help preserving your data legacy? We can help. Book an Appointment below:

Book an Appointment

 

Filed Under: Lesson Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, data, death, personal data, Y-Not, y-not tech, ynot, ynot tech

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Why Patch Management is Important | Y-Not Tech Services – Lethbridge, AB Computer Repair

April 30, 2019 by Tony Whitney

Why Patch Management is Important | Y-Not Tech Services - Lethbridge, AB Computer Repair
Once upon a time if you wanted to update a computer program you had to wait until you got the Floppy Disk with the new program on it. Then you would install the new version, and replace the old version altogether. This worked at the time, and this is how you would get new features and bug fixes for the programs you use. Things are different today. [Read more…]

Filed Under: Lesson, Services Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, cyber security, malware, patch, patch management, security, update, windows update, Y-Not, y-not tech, ynot, ynot tech

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The Five Best Ways to Speed Up Windows 10 | Y-Not Tech Services – Lethbridge, AB Computer Repair

April 16, 2019 by Tony Whitney

The Five Best Ways to Speed Up Windows 10 | Y-Not Tech Services - Lethbridge, AB Computer RepairYou’re busy. You need a PC that can keep up with you. At Y-Not Tech Services we understand that and want to help you speed up your Windows 10 laptop or desktop. If your computer is running slower than you expect, here are Five tips to get it back up to speed. [Read more…]

Filed Under: Lesson Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, fast computer, fast desktop, fast laptop, fast notebook, faster win10, faster windows 10, speed up windows 10, win10, windows, Windows 10, Y-Not, y-not tech, ynot, ynot tech

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Computer Maintenance Checklist | Y-Not Tech Services – Lethbridge, AB Computer Repair

April 2, 2019 by Tony Whitney

Computer Maintenance Checklist | Y-Not Tech Services - Lethbridge, AB Computer Repair
Just like your car needs regular oil changes and other routine maintenance your computer requires certain things be taken care of regularly. If you don’t do regular maintenance on your car you’ll notice a drop in its performance and if you continue to neglect it you’ll end up with bigger (often expensive) problems. The same is true of your computer! Regular maintenance keeps it running well and can help avoid calls to a technician. Last month we looked at doing some spring cleaning on our computers. Today I’ll share a maintenance checklist that you can do monthly to help keep your PC running great. I’ll break it down into two sections: Hardware and Software.

Hardware

  • Make sure your laptop, desktop tower, Monitor, Printer, and other equipment is plugged into a Surge Protector
  • Wipe down the mouse, keyboard, bevels of the monitor and outer surfaces of tower or laptop
  • Use screen cleaner on LCD screens
  • Check Wire connections between all devices – make sure they are secure and no kinks in cables
  • Look for vents in your Tower or laptop and ensure they aren’t blocked
  • Blow out or vacuum inside your Tower or Laptop – be careful of sensitive components inside and consider doing this outdoors if it hasn’t been done recently
  • Check that all fans are free of debris and moving freely

Software

  • Be sure you have a good Anti-Virus Installed
  • Ensure your anti-virus is up to date and performing scans at least once a week.
  • In Windows turn on System Restore
  • Perform a backup on your important files
  • Free Up Hard Drive Space. In Windows 10 use storage sense as detailed here. For Mac OSX use Optimized Storage. Details from Apple can be found here.
  • Declutter: Remove unused shortcuts on your desktop and Organize or empty your Downloads folder
  • Remove Programs you don’t use

This checklist can help keep your computer running well, but even if you follow it you might come across problems. If you do, you can book an appointment below and have the experts take care of it.

 

Book an Appointment

 

Filed Under: Lesson Tagged With: check list, checklist, computer check list, computer checklist, Computer help, computer help lethbridge, computer maintenance, computer repair, computer repair Lethbridge, preventative maintenance, Y-Not, y-not tech, ynot, ynot tech

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Avoid Duplicating Passwords | Y-Not Tech Services – Lethbridge, AB Computer Repair

March 26, 2019 by Tony Whitney

Avoid Duplicating Passwords | Y-Not Tech Services - Lethbridge, AB Computer RepairGot a Bad Case of Password Exhaustion?

You’re not alone! Most people use the exact same password everywhere – home, work, Gmail, Facebook… even for banking. Considering how many passwords we’re expected to remember and use on a daily basis, password exhaustion is a very real thing. It’s no wonder that when yet another prompt for a password appears, users enter easily guessed combinations like ‘abcd’, ‘qwerty’ or ‘password’. [Read more…]

Filed Under: Lesson Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, cyber security, data breach, duplicate passwords, online security, password, passwords, same passwords, security risk, Y-Not, y-not tech, ynot, ynot tech

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Fixing Your Computer Faster for Less | Y-Not Tech Services – Lethbridge, AB Computer Repair

March 19, 2019 by Tony Whitney

Repairing Your Computer Quicker for Less

Fixing Your Computer Faster for Less | Y-Not Tech Services - Lethbridge, AB Computer Repair
Have you started to notice your computer’s issues, flaws, and problems growing more severe and more frequent recently? These issues can irritate you daily, stop you from doing critical tasks, and even put your data in danger. It may be time to book in your computer for a brief service check or repair to get back on track.

When booking your PC in for a service, you can help your technician get straight to the root of the problem. A few simple notes are all it takes. Many people drop off their computers with, at best, a brief and vague description of the problem they experience.

Technicians have a wide range of diagnostic tools and years of experience to bring an aging computer back to health. Even with tools and knowledge, without a clear description of the problem, troubleshooting is far more time consuming and that means more expensive. The best physicians in the world couldn’t diagnose a medical condition without a clear explanation of the patient’s symptoms.

With just a few simple steps, you can save time and money while ensuring you get your computer back with every problem fixed.

Take Note of the Problem Every Time It Happens

Some computer problems only crop up every once in a while. A machine might freeze suddenly, or shut down unexpectedly. Intermittent issues like these can be frustrating and seemingly impossible to solve, but they may not be entirely random as we dig deeper.

When these events happen, you can help to resolve your issues by jotting down what you were doing and the applications running at the time they happen. Information about what you clicked on last, or settings you recently changed can reveal unexpected links to the computer’s behavior.

Detailed notes help technicians to reproduce the problem and see the crash or error for themselves. This can lead to faster fixes, more lasting solutions, and less time spent diagnosing issues in the dark. Simple notes scribbled down on a piece of paper or smartphone app can save you a surprising amount of money.

Keep an Eye on the Environment as Well as the Computer

It’s not just things within the computer we need to take note of. External factors can play a large role in how a computer operates. Hot and humid days have been known to limit cooling on devices already suffering from heat issues.

Even changing the time of day can raise different computer related issues. There have been occasions where users have reported problems connecting to the internet around lunchtime every day. A seemingly strange coincidence with no apparent cause, until technicians dig a little deeper.

Wi-Fi, which relies on radio waves to send and receive data, uses a frequency of 2.4ghz to communicate with devices. By coincidence, the same frequency is used in concentrated form inside of a microwave to heat food and beverages.

Microwaves, particularly when poorly positioned, or faulty, can cause Wi-Fi issues that disrupt communications every time they are used. Problems that come and go, seemingly randomly, have such a strange link to the computer’s environment that they can be very difficult to diagnose.

Take the Right Hardware at the Right Time

Bringing your computer in for repair, whatever the issue, is as simple as picking up the box itself. We don’t need the peripherals such as the mouse, screen, or keyboard unless those are the things causing the issue. Bringing in a laptop is as simple as carrying it to us, along with the charger.

If you have concerns about how to safely transport your computer, give us a call first and we can advise you what to bring and how best to pack it.

When deciding when to come in, sooner is always better than later. Computer issues often get worse over time. Vents gather more and more dust, fans run slower and slower. Heat issues in particular drastically lower the lifespan of a machine as time goes on.

A machine that gets less and less stable over time puts your programs and your critical data at risk. Updates applied over a shaky foundation can cause any number of software issues. With data, there’s often zero warning before it’s gone.

Can you afford to delay?

Click the button below to book an appointment and give your computer a clean bill of health.

 

Book an Appointment

 

Filed Under: Lesson, Services Tagged With: Computer help, computer help lethbridge, computer repair, computer repair Lethbridge, Y-Not, y-not tech, ynot, ynot tech

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Testimonials

  • Tony is knowledgeable, friendly and efficient. Read More
    Bruce W.
  • Tony was great to do business with. He knew exactly what needed to be done even with the little amount of information I had about the project!!! Competitive pricing I will definitely call him again!! Read More
    Graham F.
  • Very friendly, personable and present when explaining what is going on with the computer, appreciated a good dialogue and helpfulness you provided! Read More
    Darlene B.
    Lethbridge, AB
  • Tony is the best IT computer guy I have ever used, he has fixed problems the big guys said I had to buy a new computer for and then I got him to set up internet stuff for the house...again awesome and someone I trust. (from google.com) Read More
    David Duggan
  • Y-Not Tech Services is a excellent tech company that answers all your questions regarding computer problems. Tony is completely honest in explaining options to deal with the problem, and then recommends the best option to use. His advice is based on not just his own consensus, but as well checks with other techs in his... Read More
    Derrick Boyko
    Coaldale, AB
  • Tony walked in to drop off a business card and when he walked out. 3 issues I had on my computer were gone and I had a new anti virus. Phenomenal service I would recommend him to anyone ! (from facebook.com/ynottechservices) Read More
    Ryan Brigham
    Big Al's Music and Games in Lethbridge, AB
  • I trust my tech guy! ... (it's Tony) best option if you don't watch your scans and security. Read More
    Kehly Rath
  • Will recommend to anybody. He is darn good. Read More
    Shima Raj
  • He is fast to respond and has always been able to walk me through any problem I have. I always rely on Tony for my tech needs. Read More
    Heather Arstall
  • Will always recommend the best product or service to fit your unique needs. Read More
    Bev Trahan
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